F.A.Q.
F.A.Q.
Frequently Asked Questions
Charging, Powering, and LED Questions
All our products have one or more LED lights. These LEDs will be on (or blinking) to show that the unit is working.
YES. Most of our products are active generators requiring power. The small pendants use an easily replaceable coin battery which lasts about 6 months. The other products use a lithium rechargeable battery which requires to be periodically recharged.
YES. We recommend that you leave the power switch in ON position when charging.
That depends on each different model. In the smaller products the battery will last about a week before requiring to be recharged. With the larger products the battery will last about a month before requiring to be recharged. If you see the LED get dimmer (or blinking red in some models), it means it’s time to recharge the unit. Just plug it into a standard USB charger. Recharging can take from 1 to 6 hours. If you want to charge it more often, that is OK too, our high-tech charging electronics prevents overcharging of the batteries. The unit continues to operate while being charged.
The batteries are similar to batteries used in cell phones. It will continue to work for many years. Although after about 3 years, the battery charge will not hold as long and the unit might need to be recharged more often. The internal battery is not user replaceable. We offer battery replacement services, please inquire for details.
Active and Passive Scalar Products
Unlike cheap mineral based products, ours are all active products. Active products are made with microprocessor programmed circuit boards that are powered by a rechargeable battery or your mains power. The circuit board emit relevant frequencies according to the products intended use and outcomes. This technology is 100 times more powerful than the cheaper, passive mineral based products marketed for the same use.
An Active Product is one that actually generates Scalar Waves with electronic circuits, while a passive product does not contain any electronics and thus does not generate any kind of Waves. Most competitive products are simple passive products which do not have any electronics and don’t generate any real scalar waves and thus produce limited benefits. An active product will always be 10 to 100 times as powerful as a simple passive product in providing beneficial protection. All of our products are active electronic generators and consist of a power source with electronic components with special “Mobius” antennas which generates the Scalar Waves.
To provide additional benefits, all our Products further enhance the basic Scalar Waves with additional beneficial frequencies. Depending on the product, we add either Schumann Resonance or Solfeggio Frequencies to the basic Scalar Wave. This is accomplished by inserting and combining the Schumann/Solfeggio frequencies with the Scalar Wave using a technique called modulation. This is a sophisticated electronic technique which physically adds the Schumann/Solfeggio frequency into the Scalar Wave producing a multi-wave positive healing cocoon.
Each and every individual is different. Therefore, some may feel its benefits right away or within a few hours and some it may take up to a couple of days or weeks even. Some have been said to be so overwhelmed by the effects they must turn their units on for only a few hours at a time at first until their body’s get used to the beneficial energies.
Yes, the Scalar Waves pass through all materials, so you can use your device through the cast or bandage dressing, and many people have reported faster healing.
That’s your own choice, of course. However, you are advised to continue using the product for on-going positive beneficial effects. You will experience progressive and more significant improvement with continuous usage of the products.
Questions about Ordering, Shipping, and Warranty
We offer free shipping on all orders within the USA. International orders shipping is calculated at check out. Orders are sent standard ground shipping through USPS. You will be sent a tracking number when the order is shipped.
You may place an order using a personal check, bank check or money order. When using a personal check, your order will not go through until the check is processed and the money goes through into our bank account.
If you use a credit card to purchase our products, you can then pay the credit card off over time with multiple payments. We also offer Paypal and Affirm that offer monthly payment plans.
We have an online store only. You can order from our online store any time.
Sorry, but we do not do dropshipping. An order can only be shipped to the verified address on your credit card account.
We sell products internationally very often. Shipping depends on what you order and where you live. We send you a tracking number so you can track the shipment online. It can take from 2-5 weeks for shipments to get to international locations. You will also be responsible for any customs duty fees in your country.
Remember, the 30 days is from the time you receive the products in your hands. If a customer has not felt the positive benefits within 30 days, then they should return the unit for a refund. Please note that the 30 day return policy is firm, and we will not issue refunds after the 30 day period under any circumstances.
Yes we have a 30 day money back guarantee policy. You have 30 days from the day you receive them to try them and if you decide to return them, simply contact us for a return number and ship them back (free gift offers received must also be returned). Returns must be postmarked within 7 days of received the return number.
We have a “no-hassle” return policy for the 30 day evaluation period. All you need to do is contact us for an RMA number and send us back the unit. There is no need to give any reason as to why you are returning it. We will give you full instructions where to send it, and once we receive the unit in good condition, we will issue you a full refund (minus the shipping charges). You will need to provide your own return label and pay for the shipping cost.
Yes, we accept exchanges as per our 30 day return policy. Items can be returned for the same value or higher value by paying the difference. Shipping will be charged to reship exchanged items to you.
No. We are an online store only and do not have a pick up location.
Questions on Energizer Products
Any type of jewelery can be energized. Although we do find that products made from natural materials retain the energy longer then man-made materials.
Any products you energize, especially man made materials, when energized for 30+ minutes, will keep their energy for about 3-5 months before starting to lose energy. We recommend energizing jewelry overnight for maximum results.
You may energize tea by energizing the tea and water before you make it or after it is made. Whichever way works better for you. We have customers that have had success energizing before making tea but others that like to energize it after making it, while it cools a bit.
General Questions about the products
All our products are designed and manufactured in the USA. They have also been tested in an FCC certified lab.
Yes, all our products come with a 1 year manufacturing warranty that covers any manufacturing defects. We also have an optional extended 5 year warranty.
Not that we are aware of. Please read the “Disclaimer information” for more details. A few users have experienced a strange or uncomfortable feeling during the first few days which is symptomatic of the body adjusting to the effects of the new healing field. We suggest using the new device a few hours at a time until your mind and body are used the new healing energies.
This is proof that it is working. You might need to give your body some time to adapt. Some people might experience the so-called ‘healing crisis’. It is characterized by a temporary increase in symptoms during the cleansing or detoxification process when our body tries to dispose toxins at a faster rate than it is used to coping with. Reactions are temporary and can occur immediately – or within several days, or even several weeks, of detoxification. Symptoms usually pass within a short time.
Please do not be alarmed. Your body adapts itself to the scalar energy. If you think that the product has lost its effectiveness after using it for a long time, stop using it for a week and then resume. This should enable you to feel and enjoy its benefits again.
If you have any medical condition, are pregnant, or are on medication, please consult your physician before using our products. Please read the “Disclaimer Information”. The unit is not to be used in pregnancy, infancy, or with implanted electronic devices. Do not use in water, or moist environments.
It is like prescription medicine. It may work for some people and may not work for others. Also it may take different amounts of time to work for different individuals based on the severity of issue (ie pain, voices, etc.)
YES. The scalar waves and energies are cumulative and will reinforce each other.
Yes, our products are only generate beneficial energies and will not take away the benefits from any other product.
No. All of our products generate cumulative energies and the more you use, the better the benefit. Our products are FCC certified and will not conflict with reception of wi-fi, radio, TV, and/or cell phone reception.
Energy Medicine & Scalar Wave Questions
Interest in Energy Medicine has been exploding over the last 20 years, and Energy Medicine has been helping people heal for years. However, it has also been an easy target for standard medicine. Why? We don’t have instruments that can measure changes in energy in the realm of quantum physics. So in the absence of “hard data”, it is easy to say that the results are just the placebo effect. But the consistent positive results of millions of people around the world cannot be ignored just because we can’t measure the source with a machine.
If you look for the proof, you will find that scalar energy is all around you. Looking for proof of quantum physics is in the results, not the cause and effect. Also belief does wonders and influences the results. Beliefs hold both emotional and mental energy and can deeply affect your entire being. Whether true or not, your beliefs are accepted as truth by your subconscious mind and affect how you act, sleep, think and perceive the world and other people around you. Negative thoughts, worries and fears have a weakening effect on the immune system. A positive outlook enhances our well-being. Anyway, read the testimonials, and observe and test the differences for yourself.
The most compelling evidence is the testimonials of those whose lives have been changed by using our products. With our 30 day money back guarantee you have nothing to loose.
Our products generate scalar energy that gets transferred to your DNA, which carries charges. All known living things are governed by charges, which can be affected positively or negatively by external frequencies. Negative frequencies include electromagnetic fields emitted by mobile phones and computer screens. As such, the positive frequencies from our products help to neutralize the effects of negative frequencies.
Not to our knowledge. The body is always absorbing energies and having our products puts you inside a protective field of positive scalar energy rather than harmful negative energies.
Traveling with the Products
We recommend that you do not carry our products in a carry-on bag or go with it through TSA. When X-rayed, our products may look unfamiliar and might get confiscated. We would recommend that you check the products in a bag or suitcase or checked luggage.
Keep the unit turned-off and stowed away.
Questions on using multiple models together
YES. All of our products and their beneficial energies are cumulative and we even recommend using multiple products together.
YES. All QuWave Products and their beneficial energies are cumulative.
YES. All QuWave Products and their beneficial energies are cumulative
Contact Info for Metaphysical-Products.com
You can contact us anytime via email, phone, or chat. If we are not in the office, we will get back to you within 48 business hours.
